Privacy Policy

Welcome to 7u76, Bangladesh's trusted online cricket betting and casino platform. We are committed to protecting your privacy and ensuring that your personal data is handled transparently, responsibly, and in accordance with applicable data protection principles. This Privacy Policy describes in detail what information we collect when you use our platform, how we use and store that information, with whom we may share it, and what rights you hold over your own data.

By accessing or using 7u76, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue your use of the platform. We encourage you to review this policy periodically, as it may be updated to reflect changes in our practices or applicable law.

1. Information We Collect

7u76 collects information that is necessary to provide you with a secure, personalised, and fully functional betting and casino experience. We gather data in two primary ways: directly from you when you register or interact with our platform, and automatically through standard web and app technologies.

1.1 Personal Information You Provide

When you create an account, make a deposit, or contact our support team, you may provide the following categories of personal information:

• Full name, date of birth, and national ID or passport number (for identity verification purposes)
• Email address, phone number, and residential address in Bangladesh (Dhaka, Chittagong, Sylhet, or elsewhere)
• Username and account password (stored in encrypted form — we never store plain-text passwords)
• Payment account details for bKash, Nagad, Rocket, Upay, or bank accounts used for deposits and withdrawals
• Customer support communications, including chat transcripts, emails, and any attachments you share with our team

1.2 Automatically Collected Technical Data

When you visit or interact with the 7u76 platform, our servers and technology stack automatically record certain technical data to ensure platform stability, performance, and security:

• IP address, browser type and version, operating system, and device identifiers
• Pages visited, time spent per page, click patterns, and navigation paths within the platform
• Game activity records including bet amounts, game types (cricket betting, slots, live casino tables), session durations, and outcomes
• Referral source data (how you arrived at 7u76 — for example, via a web search or a promotional link)

2. How We Use Your Information

7u76 uses the information we collect solely for legitimate operational and service-related purposes. We do not sell your personal data to third parties. The specific purposes for which your information is processed include:

• Account creation, identity verification (KYC), and ongoing account management to keep your 7u76 account secure and compliant
• Processing financial transactions including deposits via bKash, Nagad, or Rocket, and withdrawals back to your registered payment account
• Delivering personalised game recommendations, relevant promotions, and bonus offers suited to your preferences and play history
• Detecting, investigating, and preventing fraudulent activity, money laundering, underage gambling, and other unlawful conduct
• Providing responsive customer support across email, live chat, and other channels in Bangladesh Standard Time (BST, UTC+6)
• Analysing platform usage patterns to improve site performance, game offerings, and overall user experience

3. Cookies and Tracking Technologies

7u76 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather analytics that help us continuously improve your experience. A cookie is a small data file placed on your device by your web browser.

You may configure your browser settings to decline cookies or alert you when cookies are being sent. However, please note that disabling certain cookies may result in reduced functionality or an inability to access some areas of the 7u76 platform. Your continued use of the site after being informed of cookie usage constitutes acceptance.

Types of Cookies We Use

• Essential cookies — strictly necessary for the platform to function, including session management and security tokens. These cannot be disabled without breaking core platform features.
• Analytics cookies — help us understand how visitors interact with the site, which pages are most popular, and where users spend the most time, enabling data-driven improvements.
• Preference cookies — remember your language selection, display settings, and other personalisation options so you do not need to reset them on every visit.

4. Sharing Your Information

7u76 does not sell, rent, or trade your personal data. We may share your information only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose:

• Payment processors and financial service providers — such as bKash, Nagad, or Rocket — solely to execute the transaction you have requested. These partners are contractually bound to keep your financial data confidential.
• Game technology providers and software studios (such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Ezugi, or Microgaming) where required to deliver the specific game or live dealer experience you have selected
• Regulatory or law enforcement authorities, where 7u76 is required by applicable law, court order, or legitimate legal process to disclose information — we will endeavour to notify you where permitted
• Fraud prevention and security partners, on a strictly need-to-know basis, to investigate suspected fraudulent activity, protect the integrity of our platform, and safeguard other users

All third-party service providers engaged by 7u76 are required to maintain appropriate technical and organisational measures to protect your data and are prohibited from using your personal information for any purpose beyond the specific service they provide to us.

5. Data Security

At 7u76, data security is a core operational priority. We deploy industry-standard technical and organisational safeguards to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. Our security infrastructure includes SSL/TLS encryption for all data transmitted between your device and our servers, encrypted storage for sensitive personal and financial records, access controls that limit data access to only those employees or systems with a legitimate need, and regular security audits and vulnerability assessments of our platform.

While we take every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. In the unlikely event of a data breach that materially affects your rights, 7u76 will notify affected users promptly in accordance with applicable obligations and take immediate steps to contain and remediate the incident.

6. Data Retention

7u76 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law or regulatory obligation. In practice, this means: active account data is retained for the duration of your account's existence; transaction and financial records are retained for a minimum period required for financial compliance and dispute resolution; and data collected for fraud prevention purposes may be retained for longer periods where there is a legitimate ongoing need.

When your data is no longer required, 7u76 will securely delete or anonymise it using procedures that prevent reconstruction. If you close your 7u76 account, we will initiate a data deletion process subject to any legally mandated retention periods that override your request.

7. Your Rights Over Your Data

As a 7u76 user, you have meaningful rights regarding your personal information. You may exercise any of the following rights by contacting our support team at the email address listed below:

• Right of access — request a copy of the personal data 7u76 holds about you, including what categories of data we hold and for what purpose
• Right to rectification — ask us to correct any personal data that is inaccurate or incomplete in our systems
• Right to erasure — in certain circumstances, request that we delete your personal data where it is no longer necessary for the purpose it was collected
• Right to restrict processing — ask us to pause or limit the way we process your data in specific scenarios (for example, while the accuracy of your data is being verified)
• Right to data portability — request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service if you choose

We will respond to all valid data rights requests within a reasonable timeframe. Where we are unable to fulfil a request due to a legal obligation or other legitimate ground, we will explain the reason clearly. We will not discriminate against you for exercising your privacy rights.

8. Payment and Financial Data

All financial transactions on 7u76 — including deposits and withdrawals conducted via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — are processed through secure, encrypted payment channels. 7u76 does not store full card numbers, mobile banking PINs, or full payment credentials on its own servers. Payment data is handled directly by our authorised payment processing partners who operate under their own applicable security and compliance standards.

Transaction histories in Bangladeshi Taka (৳) are retained on our platform for account management and dispute resolution purposes. If you believe any transaction record is inaccurate, contact our support team promptly with the relevant details so we can investigate and resolve the matter.

9. Third-Party Links

The 7u76 platform may occasionally reference or display the names of third-party game studios, payment providers, or sports organisations (such as BPL, IPL, ICC, or FIFA) in an informational context. 7u76 does not control external websites or services, and this Privacy Policy does not extend to any third-party platform. We encourage you to read the privacy policies of any external services you engage with independently of 7u76.

10. Minors and Age Restriction

7u76 is strictly an adults-only platform. Our services are available exclusively to individuals who are 21 years of age or older. We do not knowingly collect, process, or store personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has accessed or registered on 7u76, please contact our support team immediately at [email protected] so that we can close the account and delete any associated personal data without delay. We take underage gambling extremely seriously and have multiple verification layers in place to prevent it.

11. Changes to This Privacy Policy

7u76 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notice. The revised policy will take effect immediately upon publication unless a later effective date is stated.

Your continued use of the 7u76 platform after any such update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you should discontinue your use of the platform and may request account closure by contacting our support team.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 7u76 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are committed to responding to all privacy-related enquiries promptly and transparently.

Email: [email protected] — Our support team is available 24/7 and typically responds within one business day. For account-specific matters, please include your registered username and a brief description of your query so we can assist you as efficiently as possible.